Protect reputations. Build lasting trust.
Critical situations such as legal disputes, cyberattacks, accidents, product recalls or potential compliance violations can quickly escalate and cause significant reputational and business harm.
In these moments, acting swiftly, transparently, and reliably, and engaging in constructive dialogue with all relevant stakeholders, is essential to maintaining trust.
This demands not only thorough preparation but also the experience, composure, and procedural confidence required to navigate high‑pressure situations effectively.
We have the necessary expertise and experience to:
- Prepare organisations for potential crisis scenarios by establishing robust processes and guidelines, and by developing practical, tested crisis‑communication plans and materials.
- Identify risks at an early stage and develop targeted response strategies through active risk and issue management as well as structured scenario planning.
- Strengthen teams’ crisis readiness through realistic training sessions and simulations tailored to various possible crisis situations.
- Provide calm, experienced, and reliable guidance during acute crises—available 24/7 and on‑site when needed—to ensure coordinated and confident decision‑making.
- Support communication in legal disputes by translating complex legal matters into clear, understandable messaging that protects authority, reputation, and credibility. We have long‑standing collaborations with leading German and international law firms.
- Advise and assist during cyberattacks and cyber‑related crises with a specialised team that helps maintain operational responsiveness and procedural reliability even under intense pressure.
Services
- Crisis playbooks
- Crisis prevention & issues management
- Crisis simulation
- Litigation communications
- Prevention & management of cyber crises
- Scenario development, process definition